Hub Operations Support

Hub Operations Support

• Location: Bogotá

About the job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As [Job Title] within our Hub Operations Support.

This position “Local Hub Operations Support” is part of Sanofi Business Services (SBS), reporting to the Head of Bogota Hub.

Sanofi Business Services (SBS) is a Global Business Service (GBS) team within Sanofi organized by pillars:

•          3 Service Lines that are managing financial & accounting processes,

•          1 Service Line managing employees-oriented processes,

•          1 Service Line managing the contracting process,

•          1 Hub Strategy and Transversal Services team managing the Hub strategy and development providing transversal services for SBS and in some cases all Sanofi.

As part of this last pillar, the Hub Strategy team is the team leading and implementing SBS Global and Local Hub strategies and actions.

Main responsibilities:

The primary responsibility of this role is to manage and monitor the day-to-day operation of office administrative tasks for the center’s management team and ensures smooth workflow and efficiency related to administration in alignment with Global and Local needs, strategies, and directions.

Operation

• Manage and monitor the day-to-day operation of office administrative tasks for the center’s management team ensures smooth workflow and efficiency related to administration.
• Contributes in the elaboration of current professional topics, in coordination and monitoring of the tasks.
• Manages management’s diary and the booking and facilitating of all types of meetings including booking of meeting venues.
• Arrange international and domestic travel arrangements and administration as required including expense reimbursements.
• Manage suppliers in ordering different office equipment and service areas including initiating POs and overseeing the delivery.
• Consistently demonstrates the core values, contributing to the business in a helpful, polite and professional manner undertaking any task however big or small.
• Assist with the preparation of presentations, reports as requested.
• Work closely with other Administration/Support staff and teams to ensure the delivery of the goals.
• Budget support preparation and execution
• Data Management and analytics related to One Hub performance

Organizational

• Being a strong point of contact on Zoom/telephone to ensure all queries and issues are dealt with or escalated as appropriate.
• Takes part in welcoming guests to ensure that a professional customer focused service is provided at all times to both internal and external customers.
• Coordinates newcomer onboarding and training progress according to the functional directions.
• Coordinates the newcomer Buddy program (forms community, best practices, improved process and onboarding experience).
• Work time administration (sick leave, some different work schedules) and focal point towards HR administration.
• Manages e-mail distribution lists and business system access administration (req submission, follow up) as per functional inquiries.
• Implement appropriate filing and other office procedures to facilitate a highly organized and smoothly functioning division.
• Carry out any other general administration and assistant duties as required on behalf of Centre Head.

About you

• Experience: 2-3 years’ experience work performed in a similar area.
• Proven ability to work effectively in a team-oriented environment.
• Demonstrated organizational skills and ability to prioritize.
• Previous experience in a team support / administration capacity within a fast-paced business.
• Strong team player who is self-motivated and able to multi-task under pressure.
• Proven ability to meet deadlines and make best use of limited resources.
• Soft and technical skills: Proficient level in using broad range of Microsoft O365, communication tools and techniques.
• Good communication skills.
• Empathy.
• Engaging presence.
• Good memory and Organizational skills.
• Ability to overview.
• Visual point.
• Independence, Reliability.
• Education: College graduate (advantage: manager assistant, secretary qualification).
• Languages: Business fluent in English and Spanish, both written and spoken. Other languages are a plus.

Why choose us?

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• You’ll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions.
• You’ll be part of a truly diverse cross-cultural team and can have real business impact.
• Flexible working policies, including up to 50% remote work.
• Private medical care, life and health insurance, and gender-neutral paid parental leave
• Colombia is one of Sanofi’s key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation.
• Mexico and Argentina Play an instrumental part in creating best practice and innovation within our 3 vaccines production plants.

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

#LI-LAT

#LI-Hybrid