Manager Business Excellence

Job title: Manager Business Excellence

• Hiring Manager: Partnerships Lead - India
• Location: Mumbai, India
• 70% Remote working and 30% of travel expected
• Job type: Permanent, Full time

About the job

Our Team:

Partnerships Business engages in a new and agile way of operating the relevant portfolio

The vision of the team is to drive synergy and portfolio value maximisation through our strategic partners

Main responsibilities:

Manager - Business Excellence role is an important individual contributor and will mainly support on ground demand generation initiatives. Manager - Business Excellence role will gain exposure and experience across a variety of functional areas within the Bio Pharma organization as well as leading organisations & partners as they lead projects and initiatives that drive key objectives of the Partnership buisness.

This role is crucial for ensuring that business practices are efficient, and compliant with industry Standards.

The successful candidate must demonstrate internal drive with a desire to increase operational efficiencies through facilitating adoption of best practices across the organization. Essential skills include (but are not limited to): Effective Communication, highly organized, comfort in fast paced environment with multiple priorities, effective collaboration with various levels of the organization, and ability to influence without authority.

Key deliverable of this role is to ensure that the commercial objectives of the Partnerships Business are achieved while providing seamless support to the Partners and driving key strategic KPIs

• Customer Facing (Partner & HCPs) - Building and maintaining strong, productive relationships with both partners and healthcare professionals. This involves regular communication, understanding their needs and expectations, and ensuring that they receive the support they require.
• Working closely with partners to align on goals and strategies. This could involve coordinating joint initiatives, collaborating on projects, or facilitating partnerships that benefit all parties involved.
• Addressing and resolving any issues or concerns that partners may have. This could involve troubleshooting problems, providing solutions, and ensuring that their needs are met promptly and effectively.
• Market visits and activity participation are crucial components of a customer-facing role, particularly when engaging with partners and healthcare professionals (HCPs). Sharing insights & feedback with the partners and also Sanofi teams for course correction or improvisation of strategic initiatives, communication & explore potential for new launches
• Connect with Region/global brand teams through regular meetings & Shared Platforms not only to establish clear communication channels but also to get aligned with objectives and Strategies.

• Ensuring compliance of our contracts with the business model for T&C, situations escalated in case of non-compliance and also co-create solutions to manage the same with TRT approach
• Work closely with various internal departments, including marketing, legal, and finance, at local and regional level, to ensure alignment and support for alliance initiatives.
• Responsible for issue management and resolution of cross-functional / business critical issues with alliance partner
• Maintain high ethical standards and compliance with relevant laws and regulations, such as anti-bribery and anti-corruption laws, which is critical for building trust and credibility in alliances
• Effectively use the findings from audits to drive improvements in alliance processes, communication channels, and performance metrics, ensuring that the alliance remains dynamic and responsive to changing circumstances.

About you

• Strategic and innovative thinking: Define and prioritize the insights needed to achieve business and marketing goals. The ability to formulate new ideas or to adapt or use existing ideas in a new or unexpected way to solve problems.

• Conceptualizing: Ability to visualize abstract concepts, see relations between them, and draw constructive conclusions.

• Achievement oriented: Drive and passion to accomplish goals, and always striving to improve processes and be more efficient.

• Teamwork & Collaboration: Collaborate internally to build strong internal and external customer relationships, as well as with the Partners ensuring a healthy win-win ways of working

• Influencing & execution: Influence stakeholders across organisations to ensure business goals are met and the partnership stays on growth path. The ability to actively promote ideas and initiatives both internally and externally.

• Monitoring & evaluation: Recognize the need for change and support the implementation of change through positive behaviour. Actively participates in Business Reviews with partners and with internal stakeholders.

• Technical skills: Proficient in tools used in support of department (e.g., MS Office, Outlook.

• Education:Master’s degree in business administration with Marketing Specialization(preferable).

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!