Director Patient Support Services, Affordability

Job title: Director Patient Support Services, Affordability

About the Job

At Sanofi, we are dedicated to transforming patient health through chasing the miracle of science. As a prominent pharmaceutical manufacturer, our commitment extends beyond drug development, ensuring that patients can access and afford our therapies.

The Sanofi Patient Support Services (PSS) team is focused on supporting patients wishing to access Sanofi therapies. This is achieved by offering programs that provide reimbursement and logistics support, financial assistance, and patient education. In addition to the program offerings, the PSS organization is also home to field teams that provide education and support to patients and customers.

As the Director of Affordability in Neurology Patient Support Services (PSS), you will be responsible for developing and implementing the Neurology affordability strategy for an upcoming launch asset. This role ensures that the affordability offerings are effectively implemented and evolve in response to market dynamics, supporting patient access to therapies. This role will oversee the management of affordability education, all free good offerings, copay vendor relationships and work closely with internal and external stakeholders to optimize affordability initiatives. 

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibilities:

• Develop and implement affordability strategy for Neurology in preparation for launch asset.

• Ensure strategy align with the company’s overall mission and goals, focusing on enhancing patient access to treatments.

• Collaborate with cross-functional teams to integrate market insights into program enhancements and oversee the education of appropriate stakeholders on changes and their impact.

• Manage relationships with copay assistance program vendor for Neurology, ensuring high-quality service and alignment with company objectives.

• Refine and monitor Service Level Agreements (SLAs), and monitor vendor performance.

• Conduct regular performance reviews and manage vendor escalations to ensure optimal program delivery.

About You

• BA/BS degree in Business Administration, Healthcare Management, Public Health, or a related field required.

• 3 or more years of experience in affordability program management, patient support services, or a related field within the pharmaceutical or healthcare industry.

• Experience in patient support services, healthcare management, call centers, or a related area within the pharmaceutical industry.

• Strong understanding of market dynamics, policy implications, and best practices in patient affordability and access.

• Advanced degree (MBA, MFin) preferred.

• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with vendors and internal stakeholders.

• Experience working in cross-functional roles and collaborating leadership.

• Excellent problem-solving skills and analytical with the ability to identify trends and implement improvements.

• Strong organizational skills with the ability to adapt to change in a high-energy and fast-paced environment.

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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