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Field Medical Operations Specialist

Cambridge, Massachusetts Permanent Posted on   Nov. 22, 2024 Closing on   Mar. 22, 2025
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Job Title: Field Medical Operations Specialist

Location: Cambridge, MA

About the Job

This position reports to the Director, Operations & Special Projects, US Rare Disease Medical and can be either office-based or remote.

This position will work across the Rare Disease franchise with US medical to lead coordination of field medical activities in partnership with relevant internal stakeholders, provide management of systems (e.g., CRM, CLM, Vault, & Digital), support division general managers, and implement medical excellence initiatives.

This position will also identify and support process improvement/innovation and general project management to ensure successful completion of projects/initiatives according to agreed upon timelines and budgets. 

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibilities

  • Manage the coordination of field events such as regional symposia, SEPs, and MSL-Led programs

  • Support Medical Materials Review Process including preparing submissions and assisting with edits and reviews.

  • Identify/recommend/support process improvement opportunities

  • Works with relevant internal stakeholders and external vendors

  • Coordinates content management to ensure approved resources and materials are uploaded and stored in the appropriate platforms (e.g., SharePoint & CLM); provides oversight/coordination to ensure compliant use.

  • Supports project management for key initiatives and tracking of project milestones and appropriate documentation (e.g., FMVs, GRFs)

  • Long-range planning and day-to-day oversight of key initiatives, program management, project management (e.g., HCP and MSL-led Events)

  • Proactive management of project timelines and deliverables

  • Reporting exercises and tracking initiatives

  • Foundational knowledge on assigned processes and relevant compliance

  • Liaising with key internal and vendor partners (e.g., Events Engagement, ITA, Procurement, Finance, & Compliance)

  • Develops, coordinates, and implements medical excellence initiatives to drive consistency and efficiency of processes across the Rare Field Medical Team

  • Contracting of HCP Events (e.g., regional symposia and scientific education programs)

  • Weekly status reports, monthly dashboards, & ad hoc updates

  • Supports interface with medical operations, shared services, and IT

  • Administrative support to divisional general managers

  • Other projects as assigned by the Director of Operations

About You

Education and Experience

Minimum Requirements

  • Bachelor’s Degree and at least 3-4 years of industry experience in field medical or related/transferable experience e.  Candidates without a degree but with substantial experience may be considered.

  • Experience in Veeva CRM preferred.  Project management, information technology, analytics and process improvement methodology.

Professional Qualifications:

  • Must demonstrate a proactive attitude, be able to function in a high-pressure environment, and have a high sense of urgency

  • Resourceful and ability to solve problems quickly

  • Strong planning and tracking skills, well-organized, focused on results, capable of managing multiple projects with respect to priorities and self-management.

  • Candidate will have an in-depth knowledge of Medical Affairs organizations and specifically the field medical function including related operating processes, systems, policies, procedures, and regulations.

  • Candidate must possess exceptional communication skills, both oral and written, excellent organizational time management skills, and the ability to lead, collaborate and align with diverse, cross-functional matrix teams.

  • Understanding of pharmaceutical or biotechnical regulated environments and functions

  • Analytical and Detail oriented, well-developed organizational skills, pragmatic in solving problems

Additional Professional Skills and Requirements 

  • Travel will be required for team meetings and other company functions. 

  • Ability to lead project management initiatives and process improvement

  • Ability to conduct effective meetings

  • Technology savvy; familiar with information systems, CRM platforms, and IT resources

  • Proficient in Excel and PowerPoint

Why Choose Us?

  • Bring the miracles of science to life alongside a supportive, future-focused team.

  • Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

  • Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

  • Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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Pursue progress. Discover extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com

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