Business Operations North Africa
Casablanca, Morocco Permanent Posted on Dec. 16, 2024 Closing on Dec. 31, 2024Job Purpose
The Business Operations manager’s mission is to plan the sales, to coordinate the good sales execution for the scope and to support sales activities, in particular in terms of tender management and end to end order management. This person is in charge of implementing the required interactions, processes, reports and KPIs at the local level.
Key Accountabilities
PLANNING
- Sales Forecasting
- Provide Sales forecasts and Demand assumptions for both public and private markets
- In collaboration with the Africa Planner, update rolling forecasts in relevant systems on a monthly basis,
- Prepare a monthly report with major demand variations
- Liaise with local Finance business Partner in order to assess and monitor Demand risks and opportunities versus financial forecasts
- Assess country Demand & Supply risks and opportunities and escalate sensitivities to Head of Operations
- Reconciliation between Demand planning and Regulatory activities
- Review Demand assumptions with local Regulatory contact and ensure matching of respective assumptions
- Allocation
- In case of constraint supply, build the rationale for decision process, and propose different scenarios for the allocation intra Northern Africa to optimize sales and BOI, taking into account our commitments and image risks as public health partner
- Implement decisions on allocation
- Ensure with zone/regional functions, and supply chain the execution of the allocation as per the plan.
MONITORING
- Monitoring of sales and contract execution versus commitments
- Track specific agreements (tenders and major contracts) and monitor their execution versus commitments
- Track, follow up contracts & agreements with suppliers, distributors & wholesalers.
- Monitoring of Distributor Sales and Distribution performance
- Ensure that Distributor’s objectives and KPIs are defined, formalized and monitored
- Stock monitoring
- Monitor local level of stock for private markets (affiliate or distributor level).
- Report a stock monitoring KPI on a monthly basis (SISO)
SUPPORT COMMERCIAL ACTIVITIES
- Ensure local application of commercial policy
- Ensure a local process is defined to validate commercial conditions before implementation in the invoicing system
- For private market, review monthly sales report and review discount / commercial conditions
- Support tender management process
- Review tender specifications and analyze them
- Coordinate tender offer preparation in relation with relevant local and global functions (TMB , administrative preparation)
- Coordinate preparation of business cases for offers review and approval
- Update contract execution file and TME tool
- Communicate accordingly to ICS, Planning and Country
OPERATİONS EXECUTION
- Liaise with Customers to ensure sales execution
- Request orders where necessary
- Monitor credit management situation with the FBP
- Monitor and negotiate shelf life
- In case of allocation, discuss supply phasing, impacts and alternative options
- Coordinate with Customer Service (and Distributor if any) short term sales execution
OTHER
- Contribute to Planning & Operations projects
- Distribution costs improvements
- Packaging / Presentation
- Air to Road
- Future days
EDUCATION/ EXPERIENCE
- Bachelor university degree
- 5 to 10 years’ experience
- Arabic/French/English language
- Experience in pharmaceutical industry & in Sales Operations / Supply Chain are strongly preferred
COMPETENCIES
- Business Analysis / Market assessment
- Analytical
- Planning
- Import / Export process
- Communication / Ability to work transversally
- Ability to deal with complex topics
- Listening
Pursue progress. Discover extraordinary.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com
You have not viewed any jobs yet.
You have not saved any jobs yet.
Developing
our talent
We believe better is out there – and that extends to how we support people. Our People Strategy prioritizes inclusivity, transparency, and efficiency in talent development. It’s allowed us to chart personalized plans to keep employees and managers on the same page when it comes to training and succession planning. From upskilling to mentorship, we prepare our teams with the resources they need to pursue progress.
Find out more about this location
Experience possibility
-
-
Cambridge Crossing
We're bringing together 2,500 people from across our organization — R&D, Medical, Commercial and Global colleagues all working to realize the power of collaboration.
-
Innovation in Action
Our flexible lab of the future will transform how we conduct research, while our innovation center will be fully integrated with existing R&D locations.
-
Sustainable and Green
Our new facility was built to minimize the environmental impact — helping protect our planet and people. Using resources efficiently, we're providing greener, healthier workspaces.
-
Sanofi’s AI Centre of Excellence in Toronto
The Centre is focused on using leading technologies to develop world-class data and artificial intelligence (AI) products to create value for the health sector.
-
Ama
Ama puts her project management techniques and ServiceNow knowledge to use to help advance Sanofi’s Digital Data operating model. Learn how our team connects data and AI to do what’s never been done before.
-
Sanofi Canada's Philanthropic Efforts
By chasing the miracles of science to improve people’s lives, we surprise ourselves with what we can achieve. Our team is humbled by the impact our efforts make.
-
Emmanuel
Emmanuel, Head of the Sanofi Digital Accelerator, shares how his team builds digital solutions that enable patients to receive new treatments to help improve their lives.
-
Dimitrije
Dimitrije shares insights into the work carried out by the AI Centre of Excellence in Toronto.
-
Ziv
Read Ziv's first-hand account describing the reasons he chose to join Sanofi – and many of the reasons why he now chooses to stay.
-
When you grow, we all grow
We strive to support your whole self with thoughtfully crafted rewards that benefit you physically, financially, mentally and socially. Whatever your role, you'll thrive in our inclusive teams.
-
Build a career with purpose
Bring your passion to your role and impact millions of people around the world. You're in the driver's seat – just set your goals, and we'll provide the training and support that will get you there.
-
Bolder, better futures
Change your life. And the lives of millions around the globe. How? By starting a career where you're supported to grow, while having a tangible impact and learning from the best.
-
Our locations
We're in 60+ countries, all pulling together to define the future of healthcare. Wherever you work, you'll develop your career alongside experts, using technology to chase bigger breakthroughs.
-
Sanofi Stories
At Sanofi every voice matters. Get to know the talented Sanofians shaping our future and pushing us toward our ambitious goals.
-
Sanofi at Cambridge Crossing
Dubbed Sanofi at Cambridge Crossing, our new state-of-the-art facility will create an innovation hub promoting close collaboration and integration among business units. Join us and become part of a team dedicated to chasing the miracles of science that improve people’s lives.
-
Why Sanofi
Get access to the tools, training, and support to reach your goals. By fulfilling your potential, you’ll help us achieve our aim of halving the time from discovery to therapy.
-
Our people & culture
We're the first in Pharma to have a DE&I board. We also have Employee Resource Groups that create spaces for every Sanofian to be heard. Your voice matters – use it to shape our future.
-
Sanofi's Postdoctoral Program
Designed for high-caliber Ph.D. graduates, Sanofi's Postdoctoral Program helps you advance your scientific career in a state-of-the-art environment.
-
Physician Careers at Sanofi
At Sanofi, physicians like you have the opportunity to collaborate on new ideas and challenge established thinking. Learn about Physician careers here.
-
AI Centre of Excellence
The AI Centre of Excellence at Sanofi is a unique data-driven team based in Downtown Toronto. We pride ourselves on being data-obsessed and highly focused on using state-of-the-art technologies to drive global impact.
-
What could we achieve together?
Want to join our Global Talent Community? Every Sanofian works on projects that truly make a difference to people’s lives.
What could you achieve? Sign up today and discover our latest opportunities as soon as they’re available.