Customer Engagement Manager - Cardio
City of Taguig, Philippines Permanent Date posted Sep. 10, 2024About the job
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
Strategic context:
The role is expected to contribute to the activation and amplification of the MCO franchise/ category/ brand strategy to deliver growth within a local market.
Leverages some/many aspects of the Winning Way of Marketing and supports the delivery of insightful ‘go-to-market’ execution aligned to global and MCO strategy.
Collaborates cross-functionally and with agency partners to deliver impactful execution, aligned to global/MCO strategy.
Contributes to a deep understanding of HCPs and patients along the experience journey and supports the amplification of relevant omni channel assets to deliver memorable ‘go-to-market’ execution locally.
Main responsibilities:
Closely coordinate and work with MCO marketing to define brand strategies communications plans
Achieve sales & profit objectives for assigned brands.
Activate MCO strategies at country level based on local needs and dynamics.
Localize relevant materials making sure they adhere to country regulations
Foster a performance and purpose-driven culture, with greater impact for Patients and HCPs
Collaborate with the sales team to develop and execute effectively the marketing plans.
Collaborate proactively and transparently with all internal stakeholders (Medical Affairs, Strategic Development, Training, Events Management, EBI, Legal, Regulatory, etc.)
Implement a holistic strategic customer engagement plan aligned with MCO with the adequate multichannel-engagement strategy.
Demonstrate a thorough understanding of the marketplace and ensure that all relevant staff is made aware of any changes which may impact on the business.
Attend to administrative matters in an accurate, timely and audit-compliant manner.
Create a culture that fosters effective communication within and across teams, divisions, departments. Ensure a trusting environment with effective ways of working (focus, speed, quality), encouraging everyone to speak up, challenge the status quo and have a winning mindset
Understand and adhere to companies’ procedures and policies by self and team members.
Ensure all marketing activities comply with relevant Acts, Regulations, Pharma code of conduct and ethical standards.
Work with the training department to come up with the right learning and development strategy based on the business needs.
About you
Skills and Competencies:
Brand Management
Market Planning, Insighting, Analysis
Interpersonal and Communication Skills
Results Orientation.
Accountability.
Analytical Thinking.
Business Acumen.
Planning and organizing.
Strategic Focus.
Living the Company Spirit.
Collaborate Transversally.
Commit to Customer.
Act for Change.
Integrity/ Compliance.
Entrepreneurial Spirit
Work Experience:
University - Bachelor of Science or related fields is preferable.
Business graduate (Bachelor of Commerce, Business Administration) is acceptable with successful experience in the industry
Minimum 5 years of successful experience in marketing/brand management
Pursue progress. Discover extraordinary.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com
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Developing
our talent
We believe better is out there – and that extends to how we support people. Our People Strategy prioritizes inclusivity, transparency, and efficiency in talent development. It’s allowed us to chart personalized plans to keep employees and managers on the same page when it comes to training and succession planning. From upskilling to mentorship, we prepare our teams with the resources they need to pursue progress.
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Experience possibility
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