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ServiceNow Developer

Hyderabad, India Permanent Posted on   Jan. 13, 2025 Closing on   Jan. 31, 2025
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Job titleServiceNow Developer

About the job

Our Team:

The ServiceNow team is a multinational team that supporters 70 manufacturing sites and all of Sanofi’s locations in 170 countries using ServiceNow.

  • Main responsibilities:

  • Solution Design: Lead the design and architecture of ServiceNow solutions to meet business requirements.

  • Development: Develop and customize ServiceNow applications, modules, and workflows.

  • Integration: Integrate ServiceNow with other enterprise systems and third-party applications.

  • Configuration: Configure ServiceNow modules, including ITSM, ITOM (Discovery & Mapping, Data Governance, CMDB Management), HRSD, and CSM.

  • Scripting: Write and maintain complex client scripts, business rules, UI policies, and other custom scripts.

  • Testing and Debugging: Perform thorough testing and debugging of ServiceNow applications to ensure quality and functionality.

  • Documentation: Create and maintain comprehensive technical documentation for developed applications and processes.

  • Mentorship: Mentor and guide junior developers, providing technical leadership and support.

  • Collaboration: Work closely with cross-functional teams, including IT, business analysts, and project managers, to deliver robust solutions.

  • Best Practices: Implement and promote ServiceNow best practices and industry standards.

  • Support: Provide advanced support and maintenance for ServiceNow applications, including troubleshooting and resolving complex issues.

About you 

  • Education: Bachelor's degree in computer science, Information Technology, or a related field.

  • Experience: Minimum of 5 years of experience as a ServiceNow Developer, and at least 2 years in a senior or lead role.

  • Skills:

  • 5+ years of extensive experience with ServiceNow modules such as ITSM, ITOM, HRSD, and CSM.

  • Deep understanding of ServiceNow Platform Architecture, Components, CMDB and CSDM Data Foundation.

  • Experience with AI Operations (Artificial Intelligence) and Event Mgmt.

  • Expertise in JavaScript, HTML, CSS, and other web technologies.

  • Strong knowledge of REST/SOAP APIs and integration techniques.

  • Dashboard andReportsdevelopment.

  • Excellent problem-solving and analytical skills.

  • Strong communication and leadership skills.

  • Experience withAgile/Scrum methodologies.

  • Familiarity with ITIL processes and best practices.

  • Preferred Qualifications:

  • ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications.

Proven track record of leading successful ServiceNow projects.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. 

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. 

Watch our ALL IN videoand check out our Diversity Equity and Inclusion actions at sanofi.com

Pursue progress. Discover extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com

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Hubs

From Bogota to Budapest, Kuala Lumpur to Hyderabad – it’s your skills that help the Sanofi world go round. With a role in one of our Hubs, you’re right at the heart of our global transformation, as we fearlessly work together to cut the time it gets new treatments to patients. By making the most of your creativity and bringing your unique self you’re supportingyou’ll help others to perform at their best. Let’s make the discoveries that’ll change lives.

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What could we achieve together?

Want to join our Global Talent Community? Every Sanofian works on projects that truly make a difference to people’s lives.

What could you achieve? Sign up today and discover our latest opportunities as soon as they’re available.