Digital Product Lead - iCare Exchange

Job Title: Digital Product Lead - iCare Exchange

About the Job

At Sanofi, we’re committed to providing the next-gen healthcare that patients and customers need. It’s about harnessing data insights and leveraging AI responsibly to search deeper and solve sooner than ever before.

The iCare Exchange Digital Product lead, is product lead in the Digital Patient Relationship Management team and is accountable for digital product delivery of identified strategic digital priorities.

The role supports the iCare Exchange Product Owner with responsibility encompassing digital product co-development with US therapeutic areas, digital product roadmap planning & analytics, digital product delivery thru scrum team (either thru internal resources and/or external partnerships), and business impact measurement.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main Responsibilities:

• Responsible for managing a defined set of integrations, or project stream related to patient service program integrations

• Define, prioritize and partner with the Digital iCare exchange product owner to plan, prepare roadmaps

• Manages backlog refinement and drive features prioritization effort, for release definition

• Collaborate with Architecture, Engineering, vendors, System integrator on Digital Integration requirements and technical documentation

• Define, Review and Approve iCare exchange stories, requirements in Jira

• Manage delivery of associated area of responsibility, ensuring proper end to end test cases are prepared and executed prior to release

• Prepare metrics and KPIs to ensure successful execution of integration services and business value

• Responsible to ensure GXP, Validated features comply with defined standards, documentation and release with related approvals for Compliance, Legal and Regulatory purposes

About You

Basic Qualifications:

• Bachelor's degree in Engineering, Computer science required Minimum of 8 years of professional experience; Professional experience of 5 years building complex digital solutions.  Ideally have 2+ years of relevant pharmaceutical/biotech industry experience.

• Completed training or certification in agile, business analysis and/or product ownership

• Strong cross functional influencing skills.  Ability to interact with external vendors and stakeholders, manage timelines and work in a matrix organization in compliant and professional manner. 

• Excellent communication, writing, and organizational skills. 

• Experience managing external vendors.

• Working knowledge of the regulatory environment. (ie REMS, GXP, validated enironments)

SKILLS & COMPETENCIES:

Job Specific Skills & Competencies

• Lean & Agile practices – JIRA, Confluence

• Integration Experience – AWS, Informatica, Layer 7, Salesforce technologies

• Business Analysis, Product Management

• Application Design & Integration

• Compliance of Computerized systems (REMS, GDPR, PHI, PII, GXP)

• Patient Service/Healthcare experience desired

Transversal Skills & Competencies (Soft skills)

• Business Acumen

• Transversal collaboration

• Business Analytics

• Communication

• Business Partnership

• Change Management

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

BRIDGEWATER, NJ ONLY – Office Location Update​

Sanofi's Bridgewater, NJ office is scheduled to relocate to Morristown, NJ on or around March 24, 2025 and this role will then be based in Morristown, NJ.​

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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