Global Sc. Eng., Comms, Claims Lead

At Opella, we have one overarching mission - to work passionately, challenging ourselves and our industry every day, to drive what we believe is the next health revolution: evolving from simply serving consumers, to helping people help themselves - bringing “Health in Your Hands”.

We are building trusted & loved brands that connect with hundreds of millions of consumers worldwide, enabling better self-care for individuals and communities, while also contributing to a healthier planet. To fulfill this mission, we are embarking our consumers, our customers, healthcare professionals, and our employees in this journey because this is what will make us become the “Best Fast Moving Consumer Healthcare (FMCH) Company In & For the World”.

Consumers at the heart of everything we do and we want to make a difference where it counts, driving leadership in the categories we play in: Allergy, Digestive Wellness, Pain, Physical & Mental Wellness, and Cough, Cold & Flu.

To achieve this, we need strong talents who will help us shape the future of our Consumer Healthcare business and challenge our industry. We aspire to create a work environment where people can thrive, grow, and be at their best every day. We believe in operating with integrity and prioritizing the health and well-being of people and communities where we operate, working towards making a positive impact in the world.

More recently, Sanofi announced in October 2023 its intention to separate its CHC business. Sanofi is reviewing potential separation scenarios but believes that the most likely path would be through a capital markets transaction, at the earliest in Q4 2024, and by creating a listed entity headquartered in France.

JOB PURPOSE

The Global Stakeholder Engagement, Scientific Communication and Claims Lead works within cross-functional CHC Global category teams and actively contributes to the development of cross functional brand strategies. In that role, their key responsibility is the delivery of high-quality, fair-balanced and accurate scientific communications deliverables, including scientific publications, training- and dissemination materials, as well as generation of insights and claims, based on our Science. It also includes planning and execution of scientific events to make Sanofi CHC an industry leader in stakeholder engagement activities. In order to do so, they interact with worldwide Healthcare Organizations, Healthcare Professionals and Key Opinion Leaders to get their insight and recommendation to cover consumer and patient unmet needs and to improve their quality of life. The basis of these activities lies within the medical strategies at the core brand (and category) level.

The main objectives of the Global Stakeholder Engagement, Scientific Communication and Claims Lead comprise:

• Contribute to the development of the CHC Science global core brand strategy.

• Be responsible for development and execution of the brand level medical strategy in terms of publication and congress/event planning and execution and dissemination to ensure awareness of key data on CHC products to internal and external stakeholders.

• Develop a key external expert network and establish relationships with relevant scientific organizations.

• Drive capability building across the organization to ensure excellence in all stages of scientific publication development, stakeholder engagement and claims generation.

KEY RESULTS/ACCOUNTABILITIES

·       Globally responsible for strategic Stakeholder Engagement and Scientific Communication planning for global core brands.

·       Leads and oversees operational Medical/Scientific Engagement and Scientific Communication, as well as Claims generation activities in close cross-functional and global/local collaboration.

Uses professional & strategic capabilities to identify critical medical insights & use these to contribute to global category decision

·       making during publications management, stakeholder engagement and claims generation activities.

·       Ensures an external focus, including regular external interactions with key stakeholders and HCPs in collaboration with the Global Medical Leads.

·       Is the representative for Stakeholder Engagement, Scientific Communication and Claims in global cross-functional brand teams and deploys assessments/surveys to collect feedback and orients future Scientific Communication and Stakeholder Engagement strategies.

·       Leads the development of strategic Scientific Communication and Engagement brand plans for global core brands, in collaboration with Global Medical Leads and local medical representatives, creating best-in-class high impact brand-aligned communication strategies for prioritized existing and new products.

·       Explores and executes innovative approaches to maximize the value of the data that is generated by CHC.

·       Delivers on medical and Scientific Communication and Engagement commitments to desired outcomes and milestones.

·       Ensures Science Communications, Claims Development and Engagement activities are delivered to a consistently high standard with strong scientific and business integrity.

Key activities:

·       Executes insights-based and evidence-driven on scientific communication and education opportunities, scientific endorsement and stakeholder management.

·       Fosters new medical insights for claims generation, develops new claims derived from/substantiated by scientific publications aligned with strategic goals, and leverages learnings for continuous optimization of these activities.

·       Utilizes new techniques and digital technologies to drive better interactions, and novel engagement solutions to make Sanofi a leader in the consumer industry for scientific engagement.

·       Collaborates actively within medical and across science to empower and enable the achievement of results.

·       Complies with company standards, global and local regulations: good publication practices, good scientific engagement practices, and Sanofi SOPs.

·       Provides appropriate scientific input and support for all activities related to Scientific Communication and Stakeholder Engagement and Claims Generation, in collaboration with the Global Medical Leads.

·       Provides scientific monitoring oversight activities of vendors during the development of materials and engagement events.

·       Interacts with relevant teams (e.g. biostatisticians, Medical Writers, Global Medical Leads, Regulatory Affairs Managers etc.), and Marketing representatives when relevant.

·       Forecasts, manages and tracks the budgets and ensures management of contracts, purchase orders, and invoices compliantly.

KEY WORKING RELATIONSHIPS

• CHC CoE

• Sanofi CMO Publications Team

• Transparency Manager

• Global Regulatory Affairs

• Compliance

• Legal

• Science Hub Regional Heads

• Local Medical function

• External agencies

• Growth Hub

• External Key Opinion Leaders, HCPs

• Scientific Professional Organizations

SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTS

Education

• Advanced scientific degree or equivalent required (PhD, MD, PharmD) required.

Required knowledge and/or experience

• Minimum of 3-5 years of experience in the pharmaceutical industry medical or scientific affairs.

• Experience in the consumer healthcare sector desirable.

• Experience relevant to publication planning and execution throughout product life cycle and/or in customer/stakeholder-facing role required.

• Experience analyzing and integrating scientific and consumer data

• Ability to handle a large workload under pressure and tight deadlines.

• Ability to act as a business partner.

• Experience in managing cross-functional teams based in different countries.

• Excellent communication skills

• Strong customer centric/stakeholder centric mindset

• Strong ability to build and maintain networks both internally and externally.

• Creative strategic thinking

• Excellent planning and organizational skills

• Proactive, time- and detail-oriented, high level of professionalism

• Flexibility to adapt to changing priorities and timelines, and at the same time keep the focus on objectives.

• Ability to anticipate and evaluate complex problems and propose viable solutions.

• Ability to work cooperatively and effectively with others; the genuine desire to be part of a team, involving multi-functional disciplines, and contribute to organizational and team goals.

• Proficient in international regulations, guidelines, good practices related to pharmaceutical industry standards and practices of Scientific Communications and Stakeholder engagement.

Language skills

• Fluent spoken and written English.

• An Additional language is desirable.

Opella, the Consumer Healthcare business unit of Sanofi, is the purest and third-largest player globally in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market.  

We have an unshakable belief in the power of self-care and the role it can play in creating a healthier society and a healthier planet.

That’s why we want to make self-care as simple as it should be by being consumer-led always, with science at our core. 

Through our unique and balanced portfolio of more than 100 loved brands, including 15 global and local high-growth challengers such as Allegra, Dulcolax and Buscopan, we deliver our mission: helping more than half a billion consumers worldwide take their health in their hands.  

This mission is brought to life by an 11,000-strong team, 13 best-in-class manufacturing sites, and 4 specialized science and innovation development centers. 

We are also proud to be the first major fast-moving consumer healthcare company to achieve B Corp certification. 

Join us on our mission. Health. In your hands.