Community Relations & Education Manager, Bilingual English/Spanish - Western U.S.

About the Job

Sanofi, a global healthcare leader, discovers, develops, and distributes therapeutic solutions focused on patients' needs. Sanofi is organized into four global business units: General Medicines, Specialty Care, Vaccines and Consumer Healthcare. 

The Rare Blood Disorder franchise is a patient centric organization responsible for delivering the highest quality education and service regarding disease and treatment.  The goal of the franchise is to penetrate existing and new markets to meet business goals by educating physicians, healthcare professionals, patients and caregivers on a portfolio of products while upholding the Company's mission and values.   

We are seeking a passionate and committed individual to be the trusted resource for hemophilia patients and caregivers. Our team has the privilege of representing Sanofi within the communities we serve, providing branded and unbranded education and supporting patients to reduce barriers to therapy. If you enjoy presenting, educating families and individuals through one-on-one conversations, makingconnections and collaborating with cross-functional partners, you should consider joining our team.

In this field-based hematology position, you will have responsibility for promoting the hemophilia portfolio for Sanofi Rare Blood Disorders. This would include strategic business planning and successfully executing launch strategies to meet / exceed targets within your geographic territory.  

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibilities:

• Ensure effective execution of Sanofi strategies and tactics within assigned geographic area by developing effective business plans to execute strategies that are consistent with corporate brand and marketing plans and are tailored to geography and customer context. These plans will help identify local community education needs. 

• Ensure close cross-functional collaboration with Case Managers, Marketing, Medical, Sales and Market Access as appropriate to ensure consistent integrated implementation of strategies andtactics with a high sense of urgency

• Demonstrate deep marketplace, therapeutic, product and disease expertise based on thorough understanding of rigorous scientific principles and data, including mechanism of action, indications, efficacy, safety, etc.  Provide key market insights and field feedback to home office.

• Understand and apply knowledge of health care industry, trends, applicable laws and regulations, market conditions, and the market access environment (including but not limited to pharmacy-economics, payer/ reimbursement landscape and patient flow/influence between institutions and community practices) and analyze these factors in the development of business plans and in daily execution of calls within compliance guidelines.

• Identify key decision makers for the use of Sanofi products and conduct customer meetings within assigned territory.

• Utilize CRM to manage territory and record activities.

• Demonstrate advanced ability to ask strategic, insightful questions to obtain information on customer needs from all stakeholders, using the insights to position current promoted Hematology brands and collaborate with customers on a customized strategy.

• Engage with local hemophilia chapters to identify patient and family needs regarding educationand accessing therapy.

• Conduct formal and informal presentations and convey complex hematology clinical information fluently to the hemophilia community, in a professional, compliant, ethical and effective manner.

• Provide product, wellness and lifestyle education to the community by conducting programs andengaging with families directly.

• Support new families initiating treatment and seek to reduce administrative barriers to adherenceto ensure a positive patient experience for all Sanofi patients.

• Build relationships within the community and represent Sanofi at local patient events.

• Provide field insights into the creation of new strategies and tactics. Represent the patient’s voice tothe home office. Identify new ways to support patients.

• Ensure compliance with Sanofi policies.

• Review and analyze market/customer data to support and execute strategic planning.

• Be responsive to the needs of providers and patients, understanding the importance of urgent and timely resolution.

• Foster team effectiveness and accomplishment of shared goals by sharing knowledge, experience, and information between and amongst partners.

About You

Basic Qualifications:

• Bachelor's degree required

• Proven experience with presentation and facilitation skills

• Proven ability to partner cross-functionally

• Experience with engaging patients and caregivers with rare/chronic conditions

• Willingness and ability to work within and outside of traditional business hours. Many Patient engagement events take place on evenings and weekends

• The ability to travel 50-80%

• Valid driver's license   

• Language requirements: Bilingual - English and Spanish required

Preferred Qualifications:

• MBA/Science background

• Minimum 2 years of demonstrated industry success 

• 3-5 years’ experience in hemophilia

• Rare / orphan disease experience 

• Experience working with specialty pharmacies

• Launch experience with complex specialty products

• As a healthcare company and a vaccine manufacturer, Sanofi has an important responsibility to protect individual and public health. This position will require individuals to be fully vaccinated against COVID-19 as part of your job responsibilities.

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

The salary range for this position is $100,500.00 - $134,000.00 USD Annually. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the link, www.benefits.sanofiusallwell.com

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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