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Field Reimbursement Manager - Rare Blood Disorders, Patient Support Services

New Jersey Permanent Posted on   Feb. 10, 2025 Closing on   May. 02, 2025
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Job Title: Field Reimbursement Manager - Rare Blood Disorders, Patient Support Services

Grade/Level: L3-1

Hiring Manager: Ernestine Tomlin

Location: US Remote/Texas, Oklahoma & New Mexico

About the Job

The specialty care business unit of Sanofi focuses on rare diseases, rare blood disorders, multiple sclerosis, oncology, and immunology. We help people with debilitating and complex conditions that are often difficult to diagnose and treat. Our approach is shaped by our experience developing highly specialized treatments and forging close relationships with physician and patient communities. We are dedicated to discovering and advancing new therapies, providing hope to patients and their families around the world.

The Rare Blood Disorder franchise is a patient centric organization responsible for delivering the highest quality education and service regarding disease and treatment.  The goal of the franchise is to penetrate existing and new markets to meet business goals by educating physicians and healthcare professionals on a portfolio of products while upholding the Company's mission and values.   

The Rare Blood Disorders reimbursement environment for specialty biologics has proven to be highly challenging for Health Care Providers (HCPs), Hemophilia Treatment Centers (HTCs) and Patients. Payer medical and pharmacy Utilization Management (UM) criteria create process delays for patients like required Benefits Investigations (BI), Prior Authorization (PA), Denial Appeals, detailed Clinical Documentation, and Peer to Peer reviews. Educating the HCPs on gaining access to prescribed treatments requires dedicated and knowledgeable customer facing support. This support is provided by our Field Reimbursement Management team.

The FRM team is a critical front-line member of the Sanofi Rare Blood Disorder Patient Access and Reimbursement team. The primary purpose of this role is to provide information and education to support providers and HTC offices in obtaining appropriate access to Sanofi products. Goals include education of patient affordability offerings, and a strong understanding of the patient support programs of Sanofi. FRMs support the company and divisional reimbursement strategy and this position also requires the ability to successfully navigate working across multiple internal and external stakeholders, and program vendors to deliver an exceptional customer experience.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibilities:

  • FRMs will be subject matter experts on Sanofi’s rare blood disorder and Hemophilia patient support program, payer claim processes, billing and coding education, access issue resolution, financial assistance and alternative funding options provided by our patient support program.  

  • Develop effective business plans to execute brand strategies that are consistent with corporate brand and marketing plans and are tailored to geography and customer context.

  • Coordinate all business activities and drive results within geographic area of responsibility. Ensure effective execution of Sanofi strategies and tactics within assigned geographic area.  

  • Establish and maintain knowledge on the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for assigned products.

  • Monitor commercial, Medicare, and Medicaid communications on coverage, coding, and reimbursement.

  • Partner with internal and external colleagues to create a culture of respect, prioritization and focus on the launch of products.

  • Educate office personnel on appropriate billing information including approved codes for approved uses, medical & pharmacy benefits, patient support program offerings.

  • Establish relationships within targeted healthcare provider offices to assist HCPs in resolving payer coverage issues that may be barriers to Sanofi product access in a manner that complies with all company policies and standard operating procedures.

  • Ensure training is completed and demonstrate appropriate clinical knowledge of the respective products.

  • Manage and adhere to all company policies and Legal and Regulatory guidelines.

  • Uphold and exemplify Sanofi’s core values.

About You

Basic Qualifications:

  • BA/BS Degree required, preferably in life science or business, MBA a plus.

  • Minimum 10+ years' experience in the pharmaceutical or related healthcare industry

  • 4-7+ years pharmaceutical/biotech specialty pharmacy reimbursement or access experience in specialty pharmacy setting with demonstrated exceptional results

  • Demonstrated success of cross functional teamwork and working in a matrix environment (sales, market & value access, case management, medical affairs, brand marketing, etc.)

  • Experience launching Hemophilia product(s) or complex specialty products.

  • Experience in coordinating patient and provider support services such as specialty pharmacy, reimbursement services, nursing services, specialty distributor, etc.

  • Ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography.

  • Must reside within the states listed for the territory job posting.

  • Valid driver's license

Preferred Qualifications:

  • Hemophilia experience preferred.

  • Field Reimbursement Manager experience highly preferred.

  • Specialty pharmacy reimbursement experience highly preferred.

  • Must be a self-starter, energetic and driven to succeed in a collaborative team environment.

  • Excellent strategic thinking, problem-solving, and communication skills required.

  • Strong understanding and experience supporting self-infused products preferred.

  • Significant experience and understanding of the ever-changing payer environment and its impact on patient access to products self-infused in the patient home.

  • Must achieve and maintain compliance with all applicable Sanofi compliance policies, procedures, and legal requirements.

Travel Requirements:

  • ~50%-60% Travel, depending on geography.

This position is eligible for a company car through the Company’s FLEET program.

Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.

The salary range for this position is $122,250.00 - $175,000.00 USD Annually. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the link, www.benefits.sanofiusallwell.com

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

Pursue progress. Discover extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com

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