Finance Service Delivery Manager, Manufacturing & Supply Opex & Capex

About the Job

The role is part of a high performing team centered on Finance transformation and becoming a best-in-class Finance organization. 

The purpose of the Controlling Operations Hub Team Manager is to implement and build a high-performing and service-oriented team to drive process centralization and standardization and implement transformation projects for the ContOps controlling processes, while ensuring the daily business continuity across businesses and sites.  This includes the preparation of budgets and forecasts (Strategic Plan / Budget / T1 / T2 / Quarterly Landings), monthly closings (CAPEX & expense reviews, scorecards), project approval and tracking, and other financial planning & analysis activities on a timely basis.  This manager will need to manage multiple stakeholders to ensure all internal and external factors impacting the M&S area are understood, communicated and applied in the development of financial forecasts and budgets. He/ She will develop partnerships with the GBU Finance Business Partners as well as Budget Owners to drive results and control forecasts and budgets.

Manufacturing and Supply (M&S) is a process organization that manages the activities related to the industrial sites and headcount spending, products/ SKUs, supporting the accrual process and to provide a holistic view on the evolution of CAPEX and OPEX and forecast spending in Industrial sites.  Such activities include, but not limited to the following:

• OPEX spend tracking and reviews, Landing and Forecast process

• Ensure OPEX provisioning and accruals

• OPEX PO approval and tracking

• Project Tracking (Internal orders/ WBS)

• M&S reports & analyses

Main responsibilities:

Service Delivery:

• Accountable for the efficient, high quality and compliant delivery of services related to the budgeting and forecasting as well as closing and reporting manufacturing and supply (Industrial costing, CAPEX and OPEX)

• Ensure that this end-to-end service is highly efficient, cost-effective, high quality and agile to meet internal customer satisfaction (Sanofi employees, GBUs, M&S, Support Functions) and achieve strategic KPI targets

• Create a culture of cooperation, collaboration and teamwork across ContOps and FBPs team within the countries and ensure a smooth interface & communication to the relevant stakeholders of the businesses.

• Define, propose, understand and apply best practices from within ContOps or external best-in-class service organizations

• Ensure Compliance and Internal Control/ SOX standards are met. Perform necessary controls and act as a role model, in line with all ethical & compliance rules of the Group

• Prepare P&L for the China sites responsible and review the same of his/her team’s work.

Transformation Management:

• Support global transformation projects related to finance operations aligning to the Global core model i.e. TM1, ERP, rolling forecast, Insights factory and related process improvements and closely collaborate with Process Managers, Global process owners & Head of ContOps to support the design and implementation of these key projects within the operations

• Drive continuous improvement on the ways of working

People and Task Management:

• Ensure proper implementation as per core model and RACI of the ContOps Hub organization

• Manage and arbitrate planning and priorities of team workload

• Supervise and monitor the individual performance of his/her team (individual development plan, training plan, objectives, career development)

Stakeholder Management and Communication Role:

• Support country FBPs and ContOps service management teams, and other relevant stakeholders and act as the representative of the service delivery team

• Attend and contribute to the functional and coordination meetings

• Monitor Hub service delivery to ensure budgeting and reporting of packages within Group calendar

• Other ad hoc projects and works within Hub team

Opex Management:

• Track headcount monthly and compared to budgeted and forecasted vacancy rates, including trend analysis for key drivers of change

• Manage accurate and timely month-end and quarter-end closing activities in collaboration with other OPEX COE members (accruals, journal entries, HC tracking…)

• Educate client groups on all aspects of financial policies and processes to ensure compliance   

• Ensure compliance with all internal control requirements   

• Ensure compliance with pertinent SOX controls  

• Ad hoc projects as required   

• Support all key finance initiatives, including iShift implementation and SMART Spend  

• Develop transversal expertise and calculate impacts in regards of salary costs and fringe benefits

• Manage country overall personnel costs assumptions

• Track all assumptions built into budget and forecasts

• Develop a standard dashboard and/or scorecard of Opex and headcount results   

• Work effectively across multiple ERP systems, iShift, Oracle, etc., and reporting tools, Boost, etc., 

• Design and implement new ways of working with ContOps GBU Controllers & Finance Business Partners across GBUs, as well as Transversal Opex Team to provide cohesive and seamless support to Business Leaders 

• Continuously challenge legacy ways of working and status quo, identify gaps and recommend new ways of working – focus on best practices  

• Improve the business partner experience to focus on value creation

• Promote efficiencies and improved ways of working across designated region and ensure best practice sharing  

About you

• Bachelor’s degree in accounting or finance is required. MBA and/or CPA will be added advantage.

• Proficiency in Chinese (Mandarin) language is mandatory for the portfolio management

• Ideally 10+ years in service delivery and management in finance controlling environment

• Effective change management required to manage transition to the future Core model. Ability to track and manage a high-volume of projects at a detailed level

• Strong analytical capability and the ability to think strategically: global picture understanding combined with operational execution follow up and management. Risk & Internal controls advanced.

• Demonstrated results building partnerships with multi-levels across businesses required and the ability to work effectively across international work streams 

• Must have the ability to influence and shape business decisions.  

• Ability to lead and manage a team with at least 8 team members, and stakeholders through influence including demonstrated facilitator skills 

• Technology savvy, business orientation, and agile learning abilities required