People Services External Workforce Management Analyst
Petaling Jaya, Malaysia Permanent Date posted Oct. 10, 2024About the job
Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As People Services External Workforce Management Analyst, you’ll manage external workforce management for SBO Asia as per their respective Service Level Agreements.
Main responsibilities:
Manage the contracting process from external resource creation to onboarding
Coordinate the administration of external suppliers
Coordinate and administer contract end and offboarding activities
Ensure that changes are correctly reflected in all related systems
Address operational issues and follow through to resolution in an effective and timely manner
Deliver operational KPIs and comply with Sanofi policies and guidelines including GDPR
Provide Level 2 support for this sub-process
Participate in continuous improvement initiatives
Operation
Coordinate and manage external workforce activities in CREW and on the ground with the various stakeholders relating to Sanofi entities within the perimeter of SBO Greater Asia and deliver the expected services
Manage External Workforce Master Data and coordinate with the various stakeholders to make an efficient and seamless on-boarding experience
Manage External Workforce Master Data changes in CREW and related systems, coordinate with external parties for training as required
Administer contract end activities, coordinate collection of assets
Monitor data quality and identify potential issues and take pro-active measures
Prepare periodic reporting and ad-hoc reports
Execute in compliance with Sanofi policies and guidelines
Complete all activities as per the global Core Model and operational KPIs
Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope
Build and document SBO Core Model process knowledge (Level 6/7) relating to external workforce management
Provide Level 2 support for this sub-process as per the Customer Service process in Service Now and contribute to the Knowledge Database
Continuous improvement
Identify process improvement opportunities through elimination of redundant activities
Participate in process automation initiatives and ensure seamless adoption and transition
About you
Functional
Broad understanding of HR process and activities (essential)
Awareness of data privacy rules (GDPR etc) (advantageous)
Strong problem solving, deductive and analytical skills (advantageous)
Technical
Computer literate and familiar with HR / Human Capital Management related tools & systems as e.g. Workday, ServiceNow (advantageous)
Knowledge of Microsoft Office with advance level proficiency in Excel (advantageous)
Proficiency in English
Interpersonal
Ability to interact with internal and external clients in a professional manner (essential)
Team player, able to work collaboratively transversally and with HR front line teams with an end-to-end mindset (essential)
Good communication skills (advantageous)
Attentive to customer needs and feedback (advantageous)
Leadership
Organized and structured to execute tasks as per deadlines (essential)
Attentive to detail and works with precision (advantageous)
Action oriented, delivery driven, change agent (advantageous)
Requirement
Graduate or Master’s degree with HR or Business Administration (essential).
Hands on experience in a HR role preferably in an international multicultural environment (advantageous).
Why choose us?
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including health insurance, out-patient benefits along with a range of family friendly policies such as maternity, paternity, and solo parent leaves to name a few.
Pursue progress. Discover extraordinary.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com
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Developing
our talent
We believe better is out there – and that extends to how we support people. Our People Strategy prioritizes inclusivity, transparency, and efficiency in talent development. It’s allowed us to chart personalized plans to keep employees and managers on the same page when it comes to training and succession planning. From upskilling to mentorship, we prepare our teams with the resources they need to pursue progress.
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