Hospital Key Account Manager
Prague, Czechia Permanent Date posted 07/06/2024Position Title: Sales Force Effectiveness Manager
Location: Praha
About growing with us
The main purpose of this position is to shape the long-term customer relationship with comprehensive vertical business management approach owning the process from top to bottom. Bring knowledge and innovation into the space to serve end consumers even better.
Main responsibilities:
Go to Market and Customer Strategy
Develop annual account plans/JBP for all customers in line with Sanofi channel and brand objectives, in conjunction with the Customer HUB and Growth HUB teams
Tactically implement account plans, delivery and monitoring targets
Work in collaboration with Marketing Managers and utilize category insights to develop compelling selling stories grounded in strong commercial rational
Develop, help coordinate and contribute to activation campaigns and facilitating meetings and communication with external and internal stakeholders to secure the best in class execution
Liaise with internal functions to actively solve issues and improve processes/operations with customers/distributors when needed
Build/collaborate in plans, such as JBP, campaigns/promotional calendar, taking into account the omnichannel factor where relevant
Negotiating annual contracts and new product listings/ product distribution increases
Managing promotional spend and activity in line with annual budgets, help balance investments between off and online channels
Effective customer guidance and efficient budget allocation under the principle of ROI, ROI analysis of the actions negotiated
Gain and share competitive and cooperation insights to build value added concepts on all levels of the economic value chain
About you
Requirements & Qualifications
University degree
At least 5 years of customer facing experience (as a rep, category management, retail buying, etc.)
OTC or FMCG customer experience is an advantage
Experience with sophisticated customer like Dr.Max, Benu or customers like Tesco... would be an advantage
Mandatory country language fluent speaking, English is an advantage
Quick learner, flexible and able to adapt to an ever-evolving working environment and competitive market dynamics
Entrepreneurial spirit, hands on, with a bias to action
Ability to use market and shopper data sets to build commercial arguments/propositions
Business related financial knowledge, understands how to optimize P&L, and can produce business plans
Excellent verbal & written presentation, communication, selling and negotiation skills
Excellent relationship building skills
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