Transformation Lead, Hong Kong & Taiwan

About the job

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Job Purpose

Within the GBU organization, the Transformation Lead supports the Head of Innovation Projects and Transformation to ensure continuous innovation, co-creation and co-design of the organization and ways of working, considering external landscape and quickly changing business environment, drive innovative projects to unlock business and commercial opportunities. He or she is a change agent and plays the role of an entrepreneur and role model following agile principles, providing forward thinking ideas and opening unique opportunities for teams to deliver impact. He or she is viewed as an expert when it comes to knowledge sharing, innovative ideas and business insights generation.

Key Responsibilities

The Transformation Lead plays a key role in steering the organization through a significant change in our model, ways of working, capabilities and culture, while also ensuring we increase customer and employee satisfaction with positive business outcomes. Key responsibilities include strategic planning, project management, change management, stakeholder alignment, cross-functional collaboration, leadership and inspiring others, and communication.

• Understand business transformation vision, goals and strategy of each GBU and brands.

• Work closely with business units and understand the commercial priorities, support to define the transformation roadmap and priorities for HKTW Pharma business.

• Drive Agile Working culture in the organization with proper training and implementation roadmap.

• Drive implementation of the Customer-First operating model in close coordination with all involved functions including Marketing, Sales & Customer Engagement, Medical etc.

• Foster business innovation and provide recommendation on Digital-First approach in in Pharma business with clear strategies, executional plans and KPIs setting. Ensure all digital initiatives tie closely with brand strategies and business objectives.

• Drive digital and AI related literacy both internally (to Sanofi organization) and externally (to related HCPs/customers).

• Implement the change management strategies in ways of working, organization structures, processes, technologies and in capabilities evolution to be a positive and engaging journey.

• Ensure planning, execution and following up, including clear KPIs. Support and follow up the country implementation leveraging data and analytics on assigned projects.

• Ensure effective and timely communication to guarantee relevant stakeholders are involved and informed on assigned projects.

• Encourage cross-GBUs to share experience and accelerate operational excellence and transformation.

Organizational Strategy Design and Change

• Drive Change Management & Change Journeys employing change communication, training and enforce our Play to Win culture change.

• Support to elevate Organization/People Capability based on business needs.

• Support to drive inspirations for strategy alignment, facilitating leadership team on the right allocation of resources and prioritization.

• Take ownership of the constant collaborative evolution and invest further into the organizational resilience.

Agile Leadership & BU Program Management

• Lead implementation of transformation initiatives & ensure the cascade of our change story.

• Work closely with cross-functional teams (Medical, Marketing, Sales & GTMC, P&C) to drive sustainable transformation; with a can-do attitude to accelerate operational excellence.

• Drive continuous improvement of our organizational processes, ways of working, tools etc.

• Establish appropriate project governance and organization on BU level.

• Support with crafting and co-creating agile processes for multi-team initiatives that foster open exchange across teams and help to identify synergies, dependencies and facilitate the making trade-off decisions.

• Support Head of Innovation Projects and Transformation to define Digital-First approach in HKTW to drive business objectives.

• Identifying success measures, and establishing KPI dashboards to track, report and address ongoing engagement / project health.

• Facilitate organizational learning, knowledge sharing and ongoing change management on both 1) Agile Working 2) Customer-First Model and 3) Digital-First Approach.

Sanofi employee must understand of own roles and responsibilities in avoiding health risk (Health), preventing accidents (Safety) and environment protection (Environment). Involved in any such activities must comply with HSE policy.

About you

Education

• Bachelor's degree in business, management, science or a related field master's degree preferred) with a strong record of academic achievement.

• Bachelor’s degree in any related field with minimum 5-8 years of experience in sales and/or marketing and/or GTMC, transformation and/or change management.

Experience & Knowledge

• Solid exposure and/or experience to work with cross-functional teams.

• Business Acumen: Possess strong commercial experience, managing P&L and build brand / business plan.

• Innovation: Ability to drive innovative business solutions/models answering specific business needs.  Ability to experiment new operating models and ways of working as an innovation engine.

• Transformation: Experience in driving organizational change with high level of engagement.

• Strong financial skills and analytics mindset: Ability to navigate complex business challenges and identify innovative solutions.

• Strategic and project management: Able to lead change management projects.

• Transversal & matrix leadership: Strong experience at leveraging internal. Ability to operate effectively in complex, challenging, fast paced environments with high level of uncertainty.

Core Competencies/Skills

• Fluent in English and Mandarin. Ability to communicate and articulate complex ideas effectively – both verbally and in writing

• Strong inclusive talent with strong entrepreneurial drive, who thrives on intellectual challenge and raises the bar in terms of delivering results and impact.

• Influential leadership: Able to positively influence peers, senior leaders, key external stakeholders as well as Internal partners.

• High level of resilience with the ability to thrive in ambiguity and operate under pressure.

• Ability to create and articulate an inspiring vision for the organization, to embark teams in the journey and create sense of pride and engagement. Including excellent communication and presentation skills.

• High integrity and transparency, with demonstrated ability to work collaboratively building trust relationships across various stakeholders.

• Role models of Play to Win behaviors.

• Track-record in scaled change management programs.

• Expert in the field of (agile) program/project management, lean management, process, optimization and progressive organizational design.

• Proven track record working in Digital (e.g., rollout of a new tool or system and the related change aspects) and Transformation (e.g., restructuring, new organization) projects

• Experience leading cross-functional teams and in-depth of knowledge/defined involvement in helping frame, design and execute solutions for challenging business situations

• Exceptional intellectual and analytical curiosity, a creative visionary who can manage innovation.

• Significant experience working with cross functional agile teams.

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.