People Services Time to Payroll Specialist – South Asia

People Services Time to Payroll Specialist – South Asia

• Location: Kuala Lumpur, Malaysia

At Sanofi Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.

In October 2020, Global Business Services (GBS) was established as a new transversal, multi-disciplinary function. GBS is managing global end-to-end (E2E) processes, ensuring efficiency and effectiveness by using innovative solutions while simplifying and harmonizing the E2E process delivery.

In 2022, Sanofi board confirmed the need of establishing an autonomous GBS organization by extending to a new Service Line: PEOPLE SERVICES (PPLS).

Therefore, GBS PEOPLE SERVICES Regional Head is looking for People Services Time to Payroll Specialist – South Asia​. For PEOPLE SERVICES, GBS will be covering the following areas of the process:

• Handle day to day benefits, time and payroll activities for Internal and External Workforce.

• Manage Business Process Outsourcing (BPO) vendor(s) when relevant

• Address operational issues with stakeholders

• Support employees queries

• Transversal: reporting, compliance, continuous improvement

The position will work closely with the Employee and External Life Cycle Specialists and also HR, Legal, Compliance, Digital, third party providers.

Main responsibilities:

During the first months of joining the People Services team, the Time to Payroll Specialist will receive Knowledge transfer from their buddy related to the role. This will include sharing documents and work shadowing.

The following details activities will be the main activities of the role, but special projects can be added regularly based upon the evolving priorities of GBS:

• Main support for Time to Payroll activities for China and back up for Malaysia.

• Benefits activities: Based on local benefits policy, manage activities related to health and life insurance, company card or car, loans, sport or cultural support, shares…

• Time activities: control time off & time tracking data and share with payroll, prepare local reporting, ensure compliance

• Payroll activities: gather all payroll input (some are interfaced, some needs to be collected), control payroll calculation results, get payroll approval from manager, store evidences, prepare post payroll reports, manage statutory bodies, manage internal and external audit, work closely with accounting and treasury departments. In case the payroll is partially outsourced, coordinate the payroll activities with the vendor. 

• Employee Queries: assist employees on any questions related to benefits, time and payroll. You will also provide certificates, support terminated employees if needed…

Transversal

• You will closely work with Employee and External Life Cycle Specialists applying our global Core Model

• External Workforce: data management, onboarding and offboarding

• The Time to Payroll Specialist will actively contribute to a great Employee Experience: assist candidates and employees with all the available self-services, assist managers and HR partners in their day to day administrative tasks

• The Time to Payroll Specialist shall contribute to our Continuous Improvement process by providing feedback on known issues, propose ideas, take initiatives, share best practices

• Making sure all process is documented and review on quarterly basis.

• The People Services team is also impacted by business initiatives such as new merger or acquisition, divestiture, new technology, outsourcing projects…

About you

Experience:

• Experience in managing end to end payroll with specialty in any of the country such as Australia, Malaysia or China

• Experience in Human Resources or customer service or care experience within a shared service environment

• Experience with multicultural organization

• Experience with transformation projects (technical and/or functional)

• Experience with case management application(s)

Soft skills:

• Self-organization skills, prioritizes effectively

• Strong communication and customer services skills

• Capable of handling difficult situations by demonstrating professionalism and confidentiality

• Ability to work with a team to create effective strategies and meet team goals

• Customer oriented mindset

Technical skills:

• General knowledge of Human Resources policies and procedures

• Previous experience with Workday or similar Global HR systems

• Intermediate or Advance proficiency in Microsoft office specially excel is mandatory

Education:

• BA/ BSc or Equivalent in HR or related discipline

Languages:

• Excellent written and verbal communication skills in English

• Ability to liaise with Chinese counterparts will be preferred.

Sanofi Behaviors and Skills

This position is required to demonstrate behaviors such as Stretch, Put the interest of the organization, Act in the interest of our patients and customers and Take Action.  During the interview we will also be asking for examples of skills such as Strategic Thinking, Result Orientation, People Leadership (if applicable), Relationship and Influence.

Pursue progress, discover extraordinary.

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

We live our commitment through our Reconciliation Action Plan, a team member—and leadership-driven LGBTIQ+ program, and a team dedicated to Inclusion and Diversity.

If you need assistance or any accommodation during the application or recruitment process, contact our Talent Acquisition team, who would be happy to help.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.