Sales Force Effectiveness

Job title: Sales Force Effectiveness

· Location: Barcelona

About the job

Ready to push the limits of what’s possible? Join Opella and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.

Drive excellence of Opella´s operations by integrating the Growth Performance Team, fostering a continuous improvement culture and being expert partner to the category growth teams activation strategies and to customer team for excelling in execution.

• Manage and maintain automated sales data reporting and dashboards to support the business

• Develop tools & reports to track execution of KPI and monitor performance (ROI), ensuring simplicity / consistency / accessibility of data

• Drive the implementation of the local customer engagement plan in line with the defined strategy

• Analyse eCommerce sell-out data, market forecasts and sales performance in close cooperation with Growth Performance Lead

• Transform data into insights that drive business value (data analytics, data visualization and data modelling techniques)

• Become a local expert for our CRM tools, image recognition software and data sources

• SFE: Support of segmentation and targeting process & support commercial strategy

• Ensure alignment between Business Excellence, Customer Excellence and Brand teams

• Planning, overseeing and leading projects from ideation through to completion

KEY RESULTS/ACCOUNTABILITIES

• Support Commercial Team Excellence in Execution: Provide insights and tools that empower the commercial team to maximize effectiveness and achieve sales targets, ensuring customer knowledge drives each commercial interaction

• Improve Data Accessibility and Usability: Ensure data tools and reports are user-friendly and accessible, supporting the team in leveraging insights to improve daily operations

  • to allow management to drive sales force activities

  • to maximize revenue opportunities via detailed customer knowledge

  • to enable end users to engage with data

• Support Strategic Decision-Making: Deliver actionable insights and recommendations to the commercial team, helping shape market approaches and optimize customer engagement

• Accountable for maintenance and development of Sales Force automation tools (e.g. My CRM, Trax, Targeting, Sales & Market Dashboards)

• Manages and combines multiple sources of data (Market, Sales, CRM)

• Manages affiliate performance tracking - Market dynamics, company performance & ranking, core products performance

• Contributes to the Sales Force target settings and Incentive follow-up & Bonus Calculation

• Communicate gathered insights from monitoring KPI’s towards the business teams and follow up on action plans and improvement plans.

At Opella, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.

About you

• Business, Data Analyst or Scientific studies, Bachelor / Master’s degree preferred

• Experience in business intelligence, analytics, or related field, preferably in pharmaceutical or consumer goods industries.

• Language: fluent English, Spanish

• Ability to work transversally across departments and countries. Interaction with a range of internal and external stakeholders

• Ability to translate complex processes to easily understandable business topicsand to handle multiple projects simultaneously

• Strong analytical skills. Be data driven. Ability to quickly understand and apply new IS tools.

• Strong communication skills and able to explain complex dashboards into understandable insights. Listen to customer needs with the ability to challenge them and execute accordingly.

• This position will suit an individual who is able to operate with discretion and confidentiality about sensitive data.

Why choose us?

• Immersion in the CHC environment and opportunity to work with a great team with diverse and highly advanced skill sets.

• A real & concrete career path at Local, Regional or Global level with P&L management & People management role opportunities

• Empowerment to do the right thing for the business.

• Flexible working is possible