Digital R&D Hub Operations Lead
Hyderabad, India Permanent Posted on Jun. 10, 2025 Closing on Jun. 17, 2025Position Title: Digital R&D Hub Operations Lead
About the Job
At Sanofi, we chase the miracles of science to improve people’s lives. We believe our cutting-edge science and manufacturing, fueled by data and digital technologies, have the potential to transform the practice of medicine, turning the impossible into possible for millions of people. As one of the leading investors in life sciences, manufacturing and research and development, we focus on delivering new and better ways to address unmet medical needs. Our products empower self-care, prevent and treat diseases, and help people live better.
Digital & Data is at the heart of Sanofi: our ambition is to be the leading digital healthcare platform to develop & deliver medicine faster, enable healthcare professionals to improve treatments and help patients improve their health. Our scale, strong connections within health ecosystems across leveraging the world, and ability to leverage Sanofi’s capabilities make us the best place to push the boundaries of medicine through technology.
Why joining Sanofi Digital…
Executive sponsorship and governance, with newly appointed CDO & leadership team
Digital & data culture in place with agile ways of working and a strong ecosystem (Sanofi Ventures, BD Partnerships)
Unique diversity of medical & technical challenges, with mobility opportunities
Hyderabad is one of the critical geographic locations for Digital R&D. Our local talent is focused on developing and delivering digital products to allow the R&D organization to manage its business efficiently and reach its strategic goals. Our team plays a critical role in delivering and maintaining fit for purpose products and solutions.
The Digital R&D Hub Operations Lead will be responsible for enabling smooth operations and resource management for the Digital R&D Delivery Engine teams in Hyderabad. This role focuses on ensuring the successful onboarding, offboarding, space management, and equipment enablement for both internal and external resources. Acting as a central facilitator, the Operations Lead will coordinate closely with multiple stakeholders, including delivery engine leaders, Digital Tech, Facilities Management, and Vendor Partners, to support the dynamic growth of the Hub.
Key Responsibilities:
Operational Process & Resource Enablement
Design, implement, and continuously improve operational processes and standards for resource onboarding, offboarding, and space management.
Ensure seamless onboarding and offboarding experiences for internal employees and vendor resources, including coordination of workspace, equipment, and system access.
Act as the primary point of contact for employees regarding operational needs related to onboarding, offboarding, workspace, and equipment.
Space & Capacity Planning
Own and manage local Digital R&D Hub space planning, including capacity forecasting and optimization in collaboration with delivery engine leadership (App CoE, Data Platform, Data Products).
Partner with Facilities Management, Digital Tech, and vendor partners to ensure adequate workspace, equipment availability, and a smooth working environment for all team members.
Financial Monitoring & Reporting
Track and manage financial elements related to resource allocation, facilities, and equipment.
Collaborate with Finance teams to ensure accurate budgeting, forecasting, and reporting of operational expenses.
Performance Monitoring & Governance
Support delivery engine leadership in monitoring key performance indicators (KPIs), Digital scorecards, and operational metrics.
Prepare and communicate regular status updates and reports to the leadership team, ensuring transparency and proactive issue resolution.
Stakeholder Collaboration & Communication
Facilitate and lead regular HUB Operations meetings to update leadership on people enablement, space planning, and operational activities.
Coordinate with external partners and internal teams to align on resource needs, operational priorities, and continuous improvement initiatives.
Drive proactive and clear end-user communication regarding onboarding, offboarding, workspace, and equipment processes.
Culture & Continuous Improvement
Champion a service-oriented and continuous improvement mindset across the Hub operations.
Embody and promote the “Play to Win” culture by demonstrating behaviors such as Stretch, Take Action, Act for Patients & Customers, and Think Sanofi First.
About You
Education & Experience
Bachelor’s degree in Business Administration, Operations Management, or a related field.
5+ years of experience in Operations Management, preferably within Digital R&D or technology teams.
Skills & Competencies:
Strong expertise in operational planning, resource enablement, budgeting, and reporting.
Proven ability to manage multiple stakeholders and coordinate cross-functional teams to achieve aligned outcomes.
Excellent problem-solving, negotiation, and influencing skills.
Strong communication and interpersonal skills, capable of collaborating across technical, business, and finance domains.
Results-oriented, self-motivated, and proactive with a continuous improvement mindset.
Agile methodology and product lifecycle knowledge are a plus.
Experience in Pharma R&D operations or digital healthcare environments is highly desirable.
Fluent in English; proficiency in French, Spanish, or other languages is an advantage.
Pursue Progress
Discover Extraordinary
Better is out there. Better medications, better outcomes, better science. But Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
Watch our ALL IN video and check out our Diversity, Equity and Inclusion actions at sanofi.com!
Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
Thank you in advance for your interest.
Only those candidates selected for interviews will be contacted.
Pursue Progress. Discover Extraordinary.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com
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