Digital Tech Expert - Messaging and Collaboration

About Sanofi: Sanofi is a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.

Position Summary: We are seeking a Digital Tech Expert to join our Digital Technology Messaging and Collaboration team. This role will be a technical specialist in Messaging and Collaboration technologies including Email (Microsoft Exchange on premise and online), Messaging security, Microsoft Office 365, and other collaboration solutions globally. The candidate will possess strong design, implementation and support skills with the ability to identify, optimize and implement change within the global Sanofi landscape.

Key Responsibilities:

Function as a primary Subject Matter Expert for and lead the management and integration of Messaging and Collaboration products and critical security services globally. Proactively focus on product and service improvement, identifying key areas for enhancement across Operations, Support, Engineering, and Architecture. Identification of and design of service optimization possibilities (automation and or process improvements) to streamline legacy manual processes and procedures. Interact with all areas and levels of Sanofi Business units to provide value-driven guidance and support on Messaging and Collaboration focused Products. Align solutions with customer needs and expectations, focusing on security, reliability, and process improvement (Automation). Design, plan, and implement key business-critical Messaging and Collaboration solutions, including upgrades, migrations, and new installations. Collaborate closely with CyberSecurity and its SOC team as a key customer, maintaining a strong level of security and management of security incidents within the Messaging and Collaboration Manage and coordinate complex digital-related issues from identification to resolution, partnering with key areas of the Sanofi organization. Facilitate ongoing interactions with operational teams, providing guidance and support where required. Apply strong troubleshooting expertise to identify and resolve escalated issues. Manage vendor and third-party relationships. Develop documentation for detailed technology implementations. Create policies and standards to implement best practices.

Qualifications and Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Minimum of 7 years of experience in managing enterprise-level solutions.

Key Competencies:

• Broad Knowledge of Microsoft Technologies on Premise and Cloud.

• Excellent written, oral and interpersonal skills.

• Self-motivation and autonomous working.

• Innovation and continuous learning capabilities.

• Customer first orientation, developing key relationships with customers and stakeholders.

• Collaboration with internal team and external vendors

• Adaptability and flexibility.

• Strong documentation and policy development skills

Technical Skills:

• Microsoft Exchange (online and On-Premise)

• Microsoft Active Directory

• Microsoft Entra ID

• Microsoft Office 365

• Windows server technologies

• VMWare

• Mimecast, Cisco IronPort, or similar email cyber security SPAM filtering and protection solutions

• Email to Fax solutions

• Scripting skills in PowerShell and Automation building in Power BI is a plus.

What We Offer:

• Competitive salary and benefits package

• Opportunities for professional development and career growth

• Collaborative and innovative work environment

• Chance to make a significant impact on a global scale

Sanofi is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!