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Customs & Trade Compliance Lead

Neuilly-sur-Seine, France Permanent Posted on   Mar. 14, 2025 Closing on   Mar. 29, 2025
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Opella, the Consumer Healthcare business unit of Sanofi, is the purest and third-largest player globally in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market.  
We have an unshakable belief in the power of self-care and the role it can play in creating a healthier society and a healthier planet.
That’s why we want to make self-care as simple as it should be by being consumer-led always, with science at our core. 
Through our unique and balanced portfolio of more than 100 loved brands, including 15 global and local high-growth challengers such as Allegra, Dulcolax and Buscopan, we deliver our mission: helping more than half a billion consumers worldwide take their health in their hands.  
This mission is brought to life by an 11,000-strong team, 13 best-in-class manufacturing sites, and 4 specialized science and innovation development centers. 
We are also proud to be the first major fast-moving consumer healthcare company to achieve B Corp certification. 


Join us on our mission. Health. In your hands.


As Opella. Customs & Trade Compliance Manager, you will take responsibility for assisting the Head of Customs to guarantee a full compliance of all Opella operations worldwide according to customs regulations and trade agreements in force.

Key missions:

Monitoring and management of customs operations: 

  • Interactions with internal and external stakeholders involved in customs processes,
  • Conduct internal or external Customs audits of processes and operations to make sure that Customs regulations are applied.
  • Follow up the KPI about Customs performance.


Support customs compliance of our activities by contributing to edit and improve operational processes, as well as monitoring compliance with our customs commitments.

Main tasks:

  • Maintains and monitors all customs licenses and certificates, mandates ensuring they are kept up to date
  • Regular collaboration with the various parties for the execution of customs formalities.
  • Technical assistance and advice for the completion of customs formalities
  • Participation in the security of customs data (customs classification and origin)
  • Communicating customs clearance instructions
  • Conduct audit of customs activities
  • Determination and follow up of corrective action plans to maintain customs compliance
  • Support of plants during customs controls and litigation
  • Contribution to the improvement of existing customs procedures.
  • Participation in the implementation of new internal operating procedures to facilitate the customs relationship with customs representatives
  • Monitoring of performance indicators and analysis of customs data to identify areas for simplification and optimization
  • Interactions with customs office to support our customs operations


Main stakeholders:

  • Manufacturing and supply chain
  • Export customer service
  • Procurement team
  • Master data team
  • Quality
  • Finance


About you

  • Deep knowledge of customs and international trade
  • Strong expertise in customs compliance
  • Minimum 7-year experience customs management
  • Good communication skills, with the ability to collaborate effectively with stakeholders at all levels of the organization (a business partner mindset, service oriented, is a must!)
  • Excellent analytical and problem-solving abilities
  • Ability to adapt to a fast-paced, dynamic environment and to prioritise tasks effectively
  • Fluency in English

Pursue progress. Discover extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com

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