iCare Exchange Engineer - Integrations

Reference No. R2786378

About the Job

At Sanofi, we’re committed to providing the next-gen healthcare that patients and customers need. It’s about harnessing data insights and leveraging AI responsibly to search deeper and solve sooner than ever before.

The iCare Exchange Engineer lead, is integration lead in the Digital Patient Relationship Management team and is accountable for digital product delivery of identified strategic digital priorities.

iCare Exchange is the heart of the iCare Patient relationship management platform supporting Sanofi Patient Programs, with 49 vendor partners and 112 Integrations (API, and Batch). The role supports the iCare Exchange Product Owner focusing on the integration of validated and non-validated platforms for risk management data processing. The ideal candidate will have a strong background in cloud technologies, batch data processing, real-time API integration, and regulatory compliance for pharmaceutical or healthcare systems.

The role ensures that our REMS (risk evaluation and mitigation strategies) systems are operating efficiently and in compliance with FDA regulations, while also enabling smooth data flows between various systems leveraging Informatica Cloud, AWS, Python and other Integration tools.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main Responsibilities:

• Lead the design of Digital Patient Experience integration platform for large programs, products, and projects.

• Acts as Authority and subject matter expert owing standards and practices for iCare Exchange integration platform.

• Work as part of the Agile teams on large programs, governing, shaping the delivery of projects supporting design, architecture, enhancements, with focus on optimizing business processes, finding business and technical alignments across multiple therapeutic areas where possible.

• Work closely with external suppliers to ensure solution makes best use of technology and meets business requirements.

• Drive continuous improvement and innovation assessment of the Patient Support Services solutions built on Informatica Cloud with a patient centric vision.

• Lead collaborative team working with other areas within Digital to ensure that all solutions are complete, operable, conform to business processes, and meet the business needs with the agreed quality of service.

• Responsible throughout the entire project lifecycle for the end-to-end solution of the product and compliance with enterprise model.

• Lead and participate in peer review and quality assurance of project design/architecture artifacts across Digital teams. Report key decisions and implications to the architectural governance forums.

• Work with Digital teams (Architecture, Security, Compliance, Infrastructure, Data, etc.), business analysts and agile teams to ensure GXP, validated features comply with defined standards, documentation and release with related approvals for Compliance, Legal and Regulatory purposes.

• Identify and communicate appropriate resource requirements and work breakdown structure based on skills profile and best fit to complete the end-to-end solution design, and work with the program manager to ensure that project plans and finances align with the design.

• Ensure technology solutions are in alignment with patient services architecture principles and target state.

• Responsible for ensuring the integrity and privacy of Protected Health Information (PHI).

• Ensure integration solutions between validated and non-validated systems, ensuring data flows smoothly while adhering to regulatory compliance (21 CFR Part 11, FDA REMS guidelines).

• Work closely with QA and compliance teams to ensure that all integration processes adhere to the required validation protocols for FDA-compliant systems. Provide documentation and support for system validation, including test scripts, protocols, and traceability matrices.

BASIC QUALIFICATIONS:

• Bachelor’s degree in engineering, Computer science required.

• Min. 8 years of professional experience; 5+ years of Software engineering and design experience with large scale business applications in a fast-paced iterative development environment. Ideally have 2+ years of relevant pharmaceutical/biotech industry experience.

• Working knowledge of the regulatory environment (i.e. REMS, GXP, HIPAA, GDPR regulations and validated environments).

• Proven experience as a technical leader or in a similar role, with a strong background in software development or engineering.

• Strong experience with integration platforms (Informatica Cloud, AWS/Python, TIBCO), integration experience with Salesforce Technologies, Snowflake, Veeva, custom webservices, API and micro-services is a huge plus.

• The ideal candidate is expected to carry out core responsibilities with minimal level of supervision for complex tasks and no supervision for more routine matters.

• Experience managing external vendors.

JOB SPECIFIC SKILLS & COMPETENCIES:

• Lean & Agile practices - JIRA, Confluence

• Integration Experience - AWS, Informatica, TIBCO, Python, Layer 7, Salesforce technologies

• Application Design & Integration

• Compliance of Computerized systems (REMS, GDPR, PHI, PII, GxP)

• Patient Service/Healthcare experience desired

TRANSVERSAL SKILLS & COMPETENCIES (SOFT SKILLS):

• Business Acumen

• Transversal collaboration

• Communication

• Problem Solving

• Decision Making

• Critical Thinking

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs

The opportunity is an ADDITTION.

Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants.  Accommodations for persons with disabilities required during the recruitment process are available upon request.

#GD-SP ​
#LI-SP                    

#LI-Onsite