CHC ERP Trade functional expert

CHC ERP Trade functional expert

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About the job

At Sanofi Consumer Healthcare, we have one shared mission – we work passionately, every day, to ‘serve healthier, fuller lives’ now and for the generations to come. In order to do so, we strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. Everything we do is centered around people’s interests – our consumers, our customers, healthcare professionals, and our employees – across the world.  We are building loved brands that serve 1bn consumers worldwide, through our key platforms: Allergy, Physical & Mental Wellness, Pain, Digestive Wellness and Cough, Cold & Flu. We aspire to become the best Fast Moving Consumer Health (FMCH) company In & For the world and we aim to build a work environment where people can thrive, grow, enjoy and be at their best.

Our Team

This role sits within the Commercial and Grow HUB / ERP Order to Serve at Opella Digital. We are a dynamic team passionate about accompanying Opella through its most exciting and challenging journey as it seeks to become a fully carved in P&L within Sanofi. We are a team composed of professionals that come from different backgrounds, both internal and external to Sanofi. We believe in our team’s mission, accountability, a team spirit supportive of each other and a profound respect for diversity. We are seeking to construct a best-in-class digital organization, where the ERP will be a solid and adaptive backbone of our systems and our supporting functions applications. Our innovative technology solutions give our business the (digital) wings to fly every day! Interested to know more? Contact us!

Main responsibilities

• Perform functional and technical architecture analysis, research, design, and development of functionalities, including integration with key applications, in an SAP ecosystem

• Contribute to architecture design reviews, to the product roadmap and product strategy definition in their area

• Develop a good understanding of Opella business processes and strategy through collaboration and regular engagement with key users and process owners

• Critically evaluate information gathered from multiple sources, break high-level requirements into details, and distinguish user requests from underlying needs, translating these into documented architecture solutions

• Document systems and process requirements through meetings, workshops, site visits, and job shadowing

• Collaborate with the development team to develop, configure, and implement the solution as per the product development standards to meet business requirements

• Support development team with resolution of blocking issues and interdependencies and provide them architecture and design guidance

• Collaborate with other ERP functionals and business analysts to ensure end-to-end process integration and consistency, ensuring coverage of operational, statutory, and legal requirements

• Business continuity comes first: in the event of a crippling incident stopping business operations, able to manage the resolution as highest level of support within the company in their field

• Contribute to AMS (application management services) activities: provide functional expertise for complex topics and challenge / validate solution evolutions proposed by AMS team

• Data Migration activities contribution and go-live preparation

• Contribute to continuous improvement by keeping informed on new functionalities available for Sales & Distribution area (Proof of Concepts / Prototypes)

• Update training documents & contribute to trainings for Sales & Distribution area

About you 

Profile:

• 7+ years doing SAP S4HANA delivery in a business-oriented context, preferably in an FMCG global company

• Strong SAP ERP Trade background and hands-on experience: S4HANA Condition Contract management for on-invoice and off-invoice models, Accruals Management, Payments Settlement

• Strong SAP ERP SD knowledge and hands-on experience: Order taking (incl. EDI and CRM integration), Order Acceptance, ATP, Backorders, Export controls, Order fulfilment, Regulatory documentation (customer service), Customer Contact & claims & returns management

• Good communication skills, both written and verbal

• Solid S4HANA configuration experience, ability to determine when to use configuration vs. custom code as well as good troubleshooting skills

• Ability to translate functional specifications into technical design documents, support the construction of efforts and cost estimates, and manage delivery the desired functionality

• Able to work on complex problems under pressure and deadlines

• Project management experience; continuous improvement skills and mindset

• Experience with multi-geography, multi-tier service design and management

• Good understanding of Application and technology Architecture

• Knowledge of agile ways of working is a plus

Soft skills: 

Strong appetite to learn and discover

Successful teamwork experiences

Adaptable and open to change

Company-first mindset: able to put the interests of the company before their own

Good analytical skills: able to frame and formalize problem statements and formulate good solution proposals clearly and concisely

Autonomous and Results-driven

Role model our 4 values: teamwork, integrity, respect, courage

Education:

Master’s Degree or equivalent in Information Technology or Engineering

Languages:

Strong written & verbal communication in English

Spain or French are a plus, but not mandatory